Delivery information

You can choose your preferred delivery method from the following options below. 

Please note that during large sale campaigns, the delivery time may be longer than usual.

UPS Standard

Estimated normal delivery time is 5-8 business days. You'll get an email notification from us when your order is ready to be shipped. This notification includes a tracking code you can use to follow up on your delivery. For undeliverable packages, UPS will leave a note and you can pick up your delivery from a UPS Access Point near you. You can also select a preferable UPS Access Point during checkout, then order will be delivered directly there (UK area excluded).

Flat rate delivery charge of 9.90 € or £ 9.90 for Standard delivery whatever the weight, size or value of the package.

We deliver to Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. Please select the correct country by using the globe icon on the right corner of the website. For Japan and South Korea please visit the local webstores.

We are not able to deliver to the following: VAT-free areas, PO Box addresses, hotels, hostels or army barracks.

We do not deliver to the following territories, which do not apply EU Value Added Tax regime: In Germany, Büsingen und Helgoland, in the United Kingdom, Guernsey (e.g. Alderney and Sark, Jersey and Gibraltar), in Italy Livigno and Campione d’Italia, and in Spain the Canary Islands, Ceuta and Melilla. We do not deliver to Greenland, Faroe Islands or Svalbard.